Dec 16, 2013

New Tourist Center in Vietnam

Vietnam plans to set up tourists support centres nationwide particularly in localities that welcome 1 million tourists or more each year.

According to the Vietnam National Administration of Tourism, support centres will have a hotline number and staff who can speak foreign languages to help handle tourists’ problems around the clock.

The hotline number 119 has been assigned for the time being but could be replaced in the future.
The centres will open in major tourist destinations such as Hanoi, Danang and Ho Chi Minh City where there have been complaints of tourists being robbed or cheated.

Police are beefing up their presence and are checking tourism-related businesses to ensure they are legal and adopt clear policies on pricing and food safety. There are also projects planned that will offer language tuition to taxi drivers.

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